Platform Overview

RFQ AUTOMATION
+ EVERYTHING ELSE YOU NEED.

MRO Command started as an RFQ automation platform. We've added inventory, work orders, and project tracking — but procurement automation remains our core.

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Core Platform

RFQ AUTOMATION

The features that make MRO Command different.

Request for Quote (RFQ) Management

The core of MRO Command — automate the entire RFQ lifecycle.

  • Multi-mode request creation (RFQ, Research, Service, Unsure)
  • Unified chat interface for request creation
  • AI-powered request builder (ALEX agent)
  • Request status tracking with aging detection
  • Request reopening and editing
  • Need-by date tracking and urgency levels
  • Request-to-equipment & project linking
  • Image attachments and activity timeline

Vendor Management

Build relationships, track performance, and get better pricing.

  • Vendor database with performance metrics
  • Vendor tier system (APPROVED, PENDING, BLACKLISTED)
  • Automated vendor outreach
  • Vendor email thread management
  • Vendor response tracking and intelligence
  • Duplicate outreach prevention
  • Vendor proximity matching (geographic)
  • Rating and response time tracking

Quote Management

Compare quotes side-by-side and make informed decisions.

  • Automated quote parsing from emails
  • Quote confidence scoring
  • Quote line item extraction
  • Multi-line item quote comparison
  • Quote awarding and rejection workflows
  • Substitute part flagging and approval
  • Historical pricing reference
  • Vendor performance on past orders
Platform Capabilities

EVERYTHING ELSE

Don't have inventory management or a work order system? We've got you covered.

Equipment Management

  • Equipment database with hierarchy
  • QR code generation and scanning
  • Equipment-specific chat threads
  • Maintenance history tracking
  • Document attachment per equipment
  • Make/model/serial number indexing
  • Critical equipment flagging

Inventory Control

  • Real-time inventory tracking
  • Location management
  • Low stock alerts and thresholds
  • Photo-based inventory intake
  • Barcode/QR scanning
  • Usage history and trends
  • Part-to-equipment mapping

Work Order System

  • Natural language work order creation
  • Auto-assignment based on skills
  • Status tracking and updates
  • Parts reservation and linking
  • Completion documentation
  • Time tracking
  • Priority management

Project Tracking

  • Multi-phase project management
  • Per-project RFQ consolidation
  • Budget tracking and reporting
  • Phase-level spend visibility
  • Linked equipment and parts
  • Timeline and milestone tracking

Multi-Channel Intake

  • SMS text requests
  • Email parsing and forwarding
  • Kiosk touchscreen interface
  • QR code scanning at equipment
  • Web chat interface
  • Voice-to-text (coming soon)

Reporting & Analytics

  • Spend by vendor, category, project
  • RFQ cycle time analysis
  • Vendor performance dashboards
  • Equipment maintenance history
  • Cost trend analysis
  • Export to CSV/Excel
Enterprise Ready

SECURITY & INTEGRATION

Built for teams that need compliance, control, and connectivity.

Security & Compliance

  • SOC 2 Type II (in progress)
  • Role-based access control
  • Audit trail logging
  • Data encryption at rest and in transit
  • SSO/SAML integration
  • IP whitelisting available

Integration & API

  • REST API access
  • Webhook notifications
  • ERP export formats (SAP, Oracle, NetSuite)
  • CSV/Excel import/export
  • Email integration
  • Custom integration support

READY TO SEE IT IN ACTION?

Book a demo and we'll walk you through the platform — focused on your specific use case.

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